Your privacy is a top priority at qqasia. This document explains transparently how we collect, use, store and protect your personal data as a member of the qqasia platform. We are committed to ensuring that every piece of information you provide is handled with full responsibility and trust.
Six core principles that guide how qqasia handles the personal data of members in Malaysia
All information transmitted between your device and qqasia's servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. This covers login credentials, deposit details via Touch 'n Go or DuitNow, and all other personal data.
Qqasia has never and will never sell, rent or trade members' personal data to any third party for marketing or commercial purposes. The information you provide to qqasia is solely for use within the platform and will not change hands without your explicit consent.
As a qqasia member, you have the right to access, amend, download or request deletion of your personal data at any time. These rights can be exercised through your account settings or by contacting the qqasia support team directly.
Qqasia members' personal data is stored on servers protected by multiple layers of security, including firewalls, intrusion detection systems, and strict access controls. Only authorised personnel with a legitimate work requirement may access this data.
Qqasia only collects data that is genuinely necessary to operate the platform, process financial transactions, verify member identities, and meet applicable legal obligations. We do not collect irrelevant data purely for unnecessary analytics purposes.
Qqasia respects each member's communication preferences. You may choose to receive or opt out of marketing communications such as promotional emails, bonus notifications and messages about upcoming Malaysia Super League or IPL matches. These preferences can be updated at any time in your account settings.
Personal data protection rights held by every qqasia member in Malaysia
You have the right to obtain a copy of all personal data held by qqasia in relation to your account. Data access requests will be processed within 14 business days following verification of your identity.
If any of your personal data held in qqasia's systems is inaccurate or out of date, you have the right to request prompt correction. Contact qqasia support with relevant supporting documentation to process the amendment.
You may request the deletion of your personal data upon account closure. However, certain data may need to be retained for a specified period to comply with legal obligations or to resolve any outstanding disputes.
Under certain circumstances, you may request that qqasia restrict or limit the way your data is used — for example, during a dispute regarding the accuracy of that data.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) so that it can be transferred to another service should you choose to do so.
You may object to the processing of your personal data for specific purposes such as direct marketing. qqasia will honour such objections immediately unless there is a legal obligation that overrides this right.
To exercise any of the rights above, contact qqasia via email support@qqasia.best or Live Chat. Please include your account number and full name to help us process your request more quickly.
Have questions about your data privacy? Contact qqasia via support@qqasia.best for further clarification in Bahasa Melayu.
This Privacy Policy ("Policy") is published by qqasia, an online sports betting and casino platform operating under the domain qqasia.best. It explains in detail how qqasia collects, uses, stores, protects, and discloses your personal data as a member or visitor of our platform.
Qqasia is committed to protecting the privacy of all Malaysian members who use our platform — whether you're betting on Malaysia Super League matches, IPL, BWF badminton, MLBB e-sports, live baccarat, or any other game we offer. The trust you place in qqasia by sharing your personal data is something we take very seriously.
By registering a qqasia account, you consent to the collection and use of your personal information in accordance with the terms set out in this Privacy Policy. This Policy should be read together with the Terms & Conditions qqasia, which also contains provisions relating to privacy and data protection.
Important Note: This Privacy Policy applies to all users of the qqasia platform, including registered members, visitors without an account, and anyone who interacts with the platform through any device or official qqasia communication channel.
Qqasia collects various types of personal data based on how you interact with our platform. This data can be grouped into several key categories:
A. Data You Provide Directly
B. Automatically Collected Data
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Name & Identity Information | Account management, KYC | Throughout active account + 5 years |
| Phone Number & Email | Communication, security | Throughout active account + 2 years |
| Transaction History | Compliance, financial audits | 7 years (legal requirement) |
| Betting History | Responsible gambling, support | 2 years after account closure |
| Technical Data (IP, Device) | Security and fraud detection | Rolling 12 months |
| Support Communication Logs | Service quality & disputes | 3 years |
Qqasia uses the personal data collected for the following purposes, all of which are necessary for the effective and secure operation of the platform:
Account Management & Core Services
Security & Fraud Prevention
Platform Improvement & User Experience
Responsible Gambling
qqasia does not use your personal data to make automated decisions that negatively affect you without meaningful human oversight. Any action that impacts your account — such as a suspension due to suspicious activity — will be reviewed by qualified qqasia personnel before it is carried out.
Qqasia does not sell, rent or disclose members' personal data to third parties for their own marketing purposes. However, there are certain situations where qqasia needs to share data with specific parties in order to operate the platform effectively:
Trusted Service Providers
Qqasia works with select third-party service providers to manage specific aspects of the platform. These include payment processors that facilitate transactions via Touch 'n Go, GrabPay, DuitNow, and FPX; cloud service providers that securely store platform data; and analytics software providers that help qqasia understand platform performance. All such providers are required to adhere to strict privacy standards and may only use shared data for purposes authorised by qqasia.
Legal Requirements
Qqasia may be required to disclose members' personal data to the relevant authorities when mandated by Malaysian law or a valid court order. This includes investigations related to money laundering, financial fraud or other criminal activities. qqasia will notify the affected member of any such request where permitted by law.
KYC Identity Verification
To process withdrawals above certain thresholds, qqasia may use approved third-party identity verification services. Only the minimum necessary data is shared in this process, and these third parties are bound by strict data protection agreements with qqasia.
qqasia does not share members' personal data with advertising companies, data aggregators, or data brokers. If you receive any marketing communications claiming to be from qqasia but you have never registered with us, please report this to support@qqasia.best immediately, as it may be a phishing attempt.
Qqasia continually invests in technical and procedural security measures to keep members' personal data safe from unauthorised access, loss, destruction or alteration.
The technical security measures we have implemented include:
While qqasia takes all reasonable steps to protect your data, no security system is entirely infallible. In the event of any material data security breach affecting your personal data, qqasia will notify you within a reasonable timeframe via your registered email address and take appropriate remedial action.
You also play a role in keeping your account secure. qqasia recommends that you: use a strong and unique password for your qqasia account (do not reuse passwords from other accounts), never share your login credentials with anyone, log out of your account when using a shared or public device, and report to qqasia immediately if you suspect your account has been compromised.
Qqasia retains members' personal data only for as long as necessary to fulfil the original purpose for which it was collected, or to comply with applicable legal requirements. Our general principle is that data will not be kept longer than needed.
Below are the general data retention periods at qqasia:
Once the retention period expires, qqasia will securely delete or anonymise the relevant data in a manner that prevents recovery. Data deletion is carried out on a regular schedule as determined by the qqasia security team.
Qqasia uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored in your web browser when you access qqasia.
There are several types of cookies that qqasia uses:
You can manage your cookie settings through your web browser. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note, however, that disabling essential cookies may affect the functionality of the qqasia platform and could prevent you from logging in or using certain features correctly.
qqasia does not use cookies to track your activity on other websites outside the qqasia.best platform. We do not use cross-site tracking cookies to display qqasia advertisements on other platforms or websites you visit.
The qqasia platform is intended for individuals aged 18 and above only. qqasia does not knowingly collect or process personal data from individuals under the age of 18. Should qqasia discover that personal data of an underage individual has been collected without prior knowledge, such data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe your child under the age of 18 has registered an account with qqasia, please contact us immediately via email support@qqasia.best by providing the relevant details. qqasia will take immediate action to close the account and delete all collected data.
Qqasia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable legislation or the services we offer to members in Malaysia.
When we make material changes to this Privacy Policy — such as changes to how your data is used, shared, or protected — qqasia will notify you via:
Continued use of the qqasia platform after the effective date of an amended Privacy Policy constitutes acceptance of those changes. If you do not agree with the changes made, you have the right to close your account and request deletion of your personal data by contacting qqasia support.
The latest version of this Privacy Policy is always available on this page. We recommend reviewing it periodically — at least once every three months — to stay informed about how qqasia handles your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way qqasia handles your personal data, please don't hesitate to reach out to us through the following channels:
All privacy-related enquiries may be submitted in Bahasa Melayu. qqasia's privacy team comprises Malaysian staff who are fluent in Bahasa Melayu and understand the needs of local members. We are committed to responding to every privacy enquiry clearly, accurately, and within a reasonable timeframe.
This Privacy Policy is written in Bahasa Melayu as the official language of the qqasia platform. Should a version in another language exist, the Bahasa Melayu version shall be definitive and shall prevail over any other translation in the event of any discrepancy in meaning or interpretation.
How your personal data moves through the qqasia system from registration to withdrawal
Data is collected during registration, deposits via Touch 'n Go or DuitNow, and platform usage. Only necessary data is collected.
Data is encrypted with AES-256 and stored on protected servers. Access is restricted to authorised personnel only.
Data is used to manage your account, process Sports Betting wagers for leagues such as the Super League or IPL, verify payments, and ensure security.
Data is securely deleted once the retention period expires or upon a member's request, using methods that ensure it cannot be recovered.
Your Data, Your Control
Now that you understand how qqasia protects your personal data, register a free account today and enjoy the best Sports Betting and casino experience in Malaysia — with the confidence that your privacy is always taken seriously by qqasia.
For individuals aged 18 and above only. By registering, you agree to the Terms & Conditions and qqasia's Privacy Policy.